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Average user rating: 4.3 out of 5 based on 10 reviews Heavily geared towards the sales team, Zoho Sales IQ is a live chat and visitor tracking solution that's part of the popular Zoho family.
Used for tracking and engaging visitors, Sales IQ lets you geolocate users, get website visitor history, track leads, share files, email chat transcripts, and brand your Zoho Sales IQ chat.
Userlike starts the convo with a chabot, and then continues with a real person.
When someone goes onto your website, a chatbot will welcome them and collect their info.
The first upgrade, which costs for three agents, will give you six months of chat history, ratings and surveys, file transfer, and canned responses, as well advanced integrations with products like Zendesk, Mailchimp, and Salesforce.
Average user rating: 4.64 out of 5 based on 21 reviews Formerly known as Zopim Live Chat, Zendesk bought the live chat provider in 2014 and rebranded it as Zendesk Chat in 2016.
You're doing some online shopping, looking for the best deal on your next big purchase, when a chat box pops up in the lower right hand corner of your screen. As a small business owner, you think to yourself that a free website chat would be useful for closing more deals and answering customer queries- in real time- on your own website.
As a matter of fact, there is, and as you recount the details of exactly what you're looking for, the agent is able to set you up with a great deal.
As part of the Zoho family, you'll also get integration with its popular Zoho CRM solution.
For anyone already using Zendesk or looking for a good live chat solution that could extend to a customer service software, Zendesk Chat could be a good option.
With the free plan, you'll get one concurrent chat, a chat rating, and 14-day chat history.
That means that as your team grows, you won't have to spend any money for your solution to grow with it.
With Smartsupp, agents receive a notification every time a visitor interacts with their chat so that they can respond quickly.
Average user rating: 4.77 out of 5 based on 13 reviews Tidio Chat has one of the best free website chat offerings of the bunch, with unlimited live chats, emails, and channels, an app for i OS and Android, up to three operators, and third party integrations.